Operations Support Administrator

Newcastle upon Tyne - £22,000 - £25,000 - Full Time

Introduction

Erudus is a SaaS business that is fast becoming the go-to source of data for the food industry. We’re a growing company looking to expand, and are currently recruiting for an Operations Support Administrator to contribute to our bright future.

This newly created role offers a fantastic opportunity for the successful candidate to contribute to our goal of becoming the industry’s go-to source for food data. So if you're eager to kick-start your career in the intersections of food and technology, this is your chance to become an integral part of a thriving team.

The Operations Support Administrator will play a pivotal role in collating and optimising product data from within the Erudus Data Pool, aiming to ensure the smooth operation of our business-critical applications.

This is a collaborative position in which the successful candidate will work alongside departments across the whole business, specifically aiming to drive performance improvements. Whilst experience in data administration will be welcomed, enthusiasm, motivation and a desire to learn and improve will be prioritised during the recruitment process.

About Erudus

Erudus is becoming the industry’s go-to source for food data. Working with Manufacturers, Wholesalers, Caterers and Retailers, our platform provides all the accurate allergy, nutrition and technical product data those in the foodservice industry need, in one easy-to-access place.

Our Data Pool helps our customers respond and comply to changes in legislation, and increasingly complex consumer needs, whilst our range of tools and solutions uses the latest technology to make life easier for businesses eager to become more efficient, as well as more innovative.

Role Overview

• Data Collection and Manufacturer Matching: Gather and review large volumes of food and non-food product data from the Erudus Data Pool, and match these results to our Wholesale customers’ stock list to provide coverage analysis and stock insight.
• Communicate Findings: Work with the operations team to feed into industry reports by providing datasets, reports and data visualisations.
• Quality Assurance: Work with our internal food Technical team to identify and implement data quality initiatives, which in turn enhance data integrity for the entire user base.

Requirements

Education

A Level or College equivalent education

Experience

• Experience in database administration is strongly advantageous, however not essential. We welcome candidates who demonstrate a strong willingness to learn in the post and grow into the role.
• Prior experience in using Microsoft Excel is preferred but not required.

Knowledge, skills and abilities

• Strategic thinker
• Proficient in the use of Microsoft Excel Software
• Strong work ethic and a “can do” attitude
• Ability to consistently follow processes and procedures
• Ability to strategically collate data
• Excellent verbal and written communication skills
• Ability to adapt style and approach to the audience and message being delivered
• Willingness to develop in a varied role

Benefits

• Working hours Monday-Friday
• Hybrid Working - Minimum 3 days in the office and up to 2 days per week to work from home (optional).
• 33 days annual leave including Bank Holidays
• Christmas Close Down - 3 extra days of annual leave between Christmas and New Year!
• 5% Contributory pension, with one-off payments related to tenure
• Group Life Protection (Death in Service)
• Paid time off on your Birthday!
• Employee Private Health Care, including: Virtual GP (Via mobile app), Employee Assistance Program / Mental Health Helpline and optional extension to Partner/Family members
• Employee Private Dental Care - can be extended to Partner/Family members
• £30 per month towards a gym membership (alternative to Private Health and Dental Care)
• Personal Development Fund - £300 per annum
• Corporate Travel Card Loans
• Free Onsite Car Parking
• Discounted food from local Foodservice companies
• Bike to work scheme
• 2 x paid volunteering/charity days per year
• Free eye test voucher + Free pair of glasses or £49 towards glasses
• Childcare benefits include savings for parents through a workplace nursery
• Social Gatherings & Celebrations
• Occasional Free Food via surplus ‘Photography Samples'