Are you an Erudus user who wants to know all the tips and tricks for getting the maximum out of Erudus? Is that a silly question?
Well, you’re in the right place – this new series will guide you through the most effective ways of using Erudus and lead you to the wealth of information available on Knowledge Base our easy-to-use online user manual.
This time we’re looking at a common but easy to fix problem for Erudus users – resetting a forgotten password.
Resetting a forgotten password
It’s happened to us all at one time or another – we pick a memorable password, we write it down somewhere safe… and somehow we still end up locked out of our account.
Luckily, like most websites, Erudus allows you to click on a simple ‘Forgotten your password’ link to reset it, but Knowledge Base will also suggest solutions if you’re not able to find the email with your personalised reset link, explain how long you have to reset the password after clicking on the link, and also take you through the password criteria for the platform.