Business Administrator

Newcastle upon Tyne - £21,000 - Full Time

Closing date: 31 Oct 2023

Introduction

Join the rapidly growing team at Erudus, a leading SaaS company and data platform serving the UK food industry. We're looking for a motivated Business Administrator to become an integral part of our team. If you're eager to kick-start your career in the intersections of business, food and technology, this is an exceptional opportunity to contribute to our future success.

About Erudus

Erudus is revolutionising the food industry's data landscape by offering a comprehensive solution. Our platform caters to Manufacturers, Wholesalers, Caterers, and Retailers, providing accurate allergy, nutrition, and technical product data in a user-friendly format. By simplifying complex information, we empower businesses to adapt to regulatory changes and evolving consumer needs.

Role Overview

As a Business Administrator at Erudus, you'll play a pivotal role in our day-to-day operations. Your responsibilities will encompass coordinating with the Wholesale Account Management team to enhance the alignment of products on our Data Platform with those offered by our Wholesaler customers. You'll be accountable for:

• Preparing Wholesaler range files using Microsoft Excel (XLS and CSV).
• Uploading and consistently updating range files for over 160 Wholesalers.
• Managing exceptions in range file outputs.
• Communicating outcomes of range matching exercises to internal and external stakeholders.
• Collaborating with Manufacturer customers to add missing products to our Data Pool.
• Engaging with Wholesaler customers weekly, sharing new product matches, and obtaining authorisation for further actions.
• Assisting the Wholesaler Account Management team with ad-hoc administrative tasks and data import/export activities.

Requirements

We are seeking an enthusiastic candidate with a strong inclination towards customer service, along with robust analytical and process-driven skills. A positive attitude, a drive to make a meaningful impact, and hands-on problem-solving capabilities are essential. Previous experience of working with Microsoft Excel is advantageous but not mandatory, as we are focused on candidates who possess a willingness to learn and contribute. Comprehensive training will be provided to foster your skills and career within the Erudus team.

Benefits

We value our employees and offer a comprehensive benefits package, including:

• National Living Wage
• 33 days of annual leave (including Bank Holidays)
• 5% contributory pension
• Hybrid Working (3 days office, 2 home per week)
• Private Health Care (for employees)
• Virtual GP services (accessible via mobile app)
• Private Dental Care
• High Street Discounts
• Employee Assistance Program
• Monday – Friday working hours (no weekends or Bank Holidays)
• Annual Pay Review (linked to individual and company performance)
• Discounted food
• Paid time off on your Birthday and a Birthday Cake!
• 2 paid volunteering/charity days per year
• Corporate Travel Cards (Newcastle Metro/Bus)
• Personal Development Fund

And much more...